Your game progress will be stored on your mobile device and will carry over through updates and
reinstalls as long as your device number remains unchanged.
If you are planning to reset your device or change to a new one, make sure to keep a screenshot of your profile page
within our app that shows your user ID clearly.
Please try the steps below to troubleshoot the problem:
1. Check if you have stable wi-fi or internet connection.
2. Check if you have the latest version of the app.
3. Reboot your phone.
In case the problem still occurs, please, try to delete the app from your device completely and reinstall the app from the App Store again.
No, it is not possible to connect Tower Masters with your Facebook account.
If payment has been properly processed the receipt should be in your purchase history.
If payment went through properly, the receipt should be in your purchase history.
Yes, we can transfer your progress for you manually, just please contact with your user ID numbers shown
in your game profiles on your old and new devices.